Frequently Asked Questions

TRANSCRIBEWAVE supports all major video and audio formats including MP4, MOV, WEBM, MP3, WAV, and M4A. Each file can be up to 500MB. Simply drag and drop your file into the uploader and we handle the rest.

TRANSCRIBEWAVE is powered by WaveEngine, our proprietary neural speech engine built exclusively for English. It delivers industry-leading accuracy on fast speech, technical vocabulary, regional accents, and content with background noise.

Yes. Download your video from YouTube Studio as an MP4 and upload it to TRANSCRIBEWAVE. You will get a clean transcript you can use for video descriptions, blog posts, social media content, and subtitles.

Most files finish within a few minutes, depending on length and the current queue. We process one job at a time to keep hosting lean and reliable.

Your monthly limit is based on the media duration of the files you upload, measured in minutes. A 20-minute video uses 20 minutes of your quota. File count does not affect your usage — only duration matters.

Absolutely. Course creators upload their lesson recordings and get transcripts for student notes, accessibility compliance, SEO landing pages, and marketing content. Upload a batch of modules and download the transcripts as TXT files.

Yes. Cancellation stops future renewals and does not create a refund for the current billing period. If you need cancellation assistance, contact hello@transcribewave.com.

Your video and audio files are stored only long enough to process the job, then deleted automatically. We keep your transcript text, usage data, and account records. Source files never persist on our servers.

Free tools cap file size, queue your uploads unpredictably, and often produce rough output that needs heavy editing. YouTube's auto-captions are notoriously inaccurate. TRANSCRIBEWAVE runs WaveEngine with noise reduction, handles files up to 500MB, and gives you a clean transcript you can paste straight into your video description or blog post. The time you save on every video pays for itself.

No. TRANSCRIBEWAVE is built exclusively for English content. By specializing in a single language, WaveEngine delivers significantly higher accuracy than general-purpose transcription tools that try to cover dozens of languages. If your videos are in English — regardless of accent or dialect — you will get the best results here.

Subscription payments are non-refundable except where required by law. Please review the plan features and limits carefully before subscribing, and reach out to hello@transcribewave.com if you have a billing question.